Product has been added to your cart.

FAQ & TROUBLESHOOTING

Yes, all our scooters are compatible with Disney and Universal transportation systems, including buses, boats, monorails, and Skyliner.

Battery life varies by model:

  • Victory 10.2 Super Deluxe: 10–12 hours
  • Victory 10 Standard: 8–10 hours
  • GoGo 3 & 4 Wheel: 6–8 hours

Please refer to our instructional YouTube video for a step-by-step guide on disassembling your scooter.

Please follow the link below for Victory 10 & 10.2 scooter models

How to quickly disassemble your Victory 10 standard & 10.2 super deluxe scooter – YouTube

Please follow the link below for Go-Go Sport 3 & 4 Wheel models

How to disassemble your Go-Go Sport scooter

 

 



Your card will be charged at the time of reservation.

  • More than 72 hours before delivery: $14.95 per unit
  • 24–48 hours before delivery: $50 per unit
  • Day of delivery: Minimum charge for a 2-day rental

If you experience delays due to flights or traffic, please contact us immediately at (321) 726-6837 to avoid additional fees. Drivers are allocated a 10-minute window at each resort. Missing your delivery time slot may incur a $35 re-delivery or pickup fee.

A rental day is a 24-hour period starting from the time of delivery.

Light rain is generally safe, but scooters must not be soaked.

  •  If rain is expected, seek shelter immediately.
  • If the scooter gets wet or malfunctions, move it to a dry location and allow it to dry out. Contact us at (321) 726-6837 for assistance.

Charge your scooter every night, including the last night of your rental. We also recommend bringing the charger to the parks and plugging in during breaks (e.g., lunch or dinner) for an additional 30–45 minutes to extend battery life.

To extend your rental or adjust the return time, contact us at least 2 hours before your scheduled pickup time at (321) 726-6837 to avoid delays or additional fees.

Disney Resorts: You must meet the driver for delivery and return, except at Walt Disney Dolphin and Walt Disney Swan resorts.

No, we deliver to Disney and Universal resorts, nearby hotels, and rental homes, but not directly to the theme parks.

Yes, our warehouse is available for pickups and returns by appointment only. Hours for pick up and return are 9am -3pm. Monday-Saturday closed on Sunday. Please call (321) 726-6837 to schedule.

If your scooter is beeping or immobile:

  1. Turn Scooter off
  2. Make sure Scooter is unplugged from charging port on handle bar. (If it was plugged in, unplug cord and turn scooter on.)
  3. If beeping persists, turn scooter off again and go to the back of the scooter. Over the RIGHT REAR tire is a metal lever. Pull the lever back into the locked position.  Lock=drive  Unlock=neutral
  4. Turn the scooter off and back on again.
If the issue persists, contact us at (321) 726-6837 for support.