{"id":347,"date":"2026-10-09T19:27:35","date_gmt":"2026-10-09T23:27:35","guid":{"rendered":"https:\/\/applescooter.com\/?page_id=347"},"modified":"2026-10-09T19:45:29","modified_gmt":"2026-10-09T23:45:29","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/applescooter.com\/es\/refund_returns\/","title":{"rendered":"Return &#038; Refund Policy"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>Return &amp; Refund Policy<\/h2>\n<p>We want you to be happy with your mobility scooter or power chair. This policy covers items you bought from Apple Scooter. It does not cover rentals.<\/p>\n<h2>Our Return Window<\/h2>\n<p>You may return your item within 30 days of delivery.<\/p>\n<h2>What We Accept<\/h2>\n<p>Items must show only minimal wear. Please include all parts and accessories that came with your item.<\/p>\n<h2>Restocking Fee<\/h2>\n<p>A 20% restocking fee applies to returns. There is no restocking fee on items that arrive damaged or defective.<\/p>\n<h2>Return Shipping<\/h2>\n<p>You pay the cost of shipping the item back to us.<\/p>\n<h2>How to Start a Return<\/h2>\n<p>Call us at <a href=\"tel:+13217266837\">(321) 726-6837<\/a> or email <a href=\"mailto:douglas@applescooter.com\">douglas@applescooter.com<\/a>. We will walk you through the next steps.<\/p>\n<h2>Where to Send Your Return<\/h2>\n<p>Apple Scooter<br \/>\n14990 Kissimmee Vineland Rd Unit 138<br \/>\nOrlando, FL 32821<\/p>\n<h2>Your Refund<\/h2>\n<p>Once we receive and inspect your item, we will process your refund within a few business days. Your refund goes back to the original card you used to pay.<\/p>\n<h2>Damaged or Defective Items<\/h2>\n<p>If your item arrives damaged or does not work properly, please contact us right away. The manufacturer\u2019s warranty applies.<\/p>\n<h2>Alquileres<\/h2>\n<p>Rental cancellations follow our rental terms. Please see our <a href=\"\/es\/legal\/\">legal page<\/a> for details.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n\n    <div class=\"xs_social_share_widget xs_share_url after_content \t\tmain_content  wslu-style-1 wslu-share-box-shaped wslu-fill-colored wslu-none wslu-share-horizontal wslu-theme-font-no wslu-main_content\">\n\n\t\t\n        <ul>\n\t\t\t        <\/ul>\n    <\/div>","protected":false},"excerpt":{"rendered":"Return &amp; Refund Policy We want you to be happy with your mobility scooter or power chair. This policy covers items you bought from Apple Scooter. It does not cover rentals. Our Return Window You may return your item within 30 days of delivery. What We Accept Items must show only minimal wear. Please include...","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_titles_title":"Return & Refund Policy | Apple Scooter","_seopress_titles_desc":"Return scooters and power chairs within 30 days. 20% restocking fee (waived for damaged or defective items). 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